Your data. Clear information.

In brief

This website sets no cookies, loads no content from third parties (not even fonts from Google) and uses no tracking or analytics tools. We only process personal data when you write to us via the contact form or by email, and only to handle your enquiry.

Controller

Daniel Wille, Ketshop, Hebbelstraße 53, 14467 Potsdam, Germany
Email: service@ketshop.de

Hosting and server logs

The website is hosted on a server of Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany (data centre in the EU). When the site is accessed, the server processes technically necessary data (IP address, date and time, requested address, browser identifier) in order to deliver the page and fend off attacks. The legal basis is Art. 6 (1) (f) GDPR (legitimate interest in secure operation). Logs are deleted after 14 days at the latest. A data processing agreement is in place with the provider.

Contact form

When you use the form, we process your name, your email address, the selected topic and your message – solely to answer your enquiry and, where applicable, to prepare a quote. The legal basis is Art. 6 (1) (b) GDPR (pre-contractual measures). The enquiry is stored on the server and forwarded to us by email (see “Contact by email”). If no contract results, we delete the data after six months at the latest; if a contract is concluded, the statutory retention periods apply.

To protect against automated spam submissions, the form checks a hidden field, the time taken to fill it in and the number of enquiries per IP address within one hour (held in memory only, not stored permanently).

Contact by email

When you write to us by email, we process your address and the content of your message in order to reply (Art. 6 (1) (b) or (f) GDPR). Our mailbox is hosted by Hetzner Online GmbH (data centre in Germany); a data processing agreement is in place with the provider. Notifications from the contact form are also sent via Hetzner’s mail server.

Cookies and external services

This website stores nothing on your device and reads nothing from it (no cookies, no local storage). Fonts, images and scripts are loaded exclusively from our own server. That is why there is no cookie banner. More under Cookies.

Your rights

You have the right of access, rectification, erasure and restriction of processing, the right to data portability and the right to object to processing based on legitimate interests (Art. 15–21 GDPR). Simply send an email to service@ketshop.de. You can also lodge a complaint with a data protection supervisory authority, for example the Brandenburg Commissioner for Data Protection and Access to Information.